1.1 Subject of the following General Terms and Conditions (hereinafter "GTC") is the usage of the software platform https://acosbot.com (hereinafter "website") operated by the company Acosbot Sp. z o.o. Manganowa 4/18, 53-441 Wrocław, Poland (hereinafter "Acosbot"), by customers via internet connection. To use the website an internet connection and internet browser are required. These are not provided by Acosbot, but must be downloaded and installed by the customer (currently only: Firefox, Google Chrome, Safari).
1.2 The services provided by Acosbot are addressed to business customers (B2B).
2.1 The services provided by Acosbot result from the product description on the website Acosbot and include tools providing optimization capabilities of advertising campaigns.
2.2 Acosbot is entitled to change and adapt the content of the services including the provided software platform, in order to keep Acosbot up to date with the latest technology.
2.3 Acosbot reserves the right to use third parties for the performance of its services without restriction and at any time.
2.4 The right to use Acosbot exists only within the current technological framework. Acosbot temporarily restricts its services if this is necessary due to capacity limits, the security or integrity of the servers or for carrying out technical checks, and this serves the proper or improved provision of services. In these cases, Acosbot considers the legitimate interests of the customer, such as: e. g. by prior information.
2.5 In order to rectify and eliminate errors and faults, the customer authorizes access to application data upon conclusion of the contract. The access by the Acosbot is only taken as far as this is necessary for fault checking and error removal.
3.1 User-independent fees are payable in advance for the duration of the contract, unless a shorter billing period has been agreed upon. Payments of the customer are made either by credit card or bank transfer.
3.2 Acosbot provides an electronic invoice for each payment transaction in the customer service area.
3.3 Acosbot can change the prices at the beginning of the next contract period with an appropriate notice period of at least one month. If the customer does not object to the change within a reasonable period set by Acosbot, the change is considered as accepted. Acosbot points out to the customer in the change announcement that the change will become effective if he does not object.
3.4 If the customer is in default of payment, Acosbot can block his services.
4.1 Acosbot reserves the right to restrict the use of the Acosbot platform, block the customer account and delete the customer's content if the customer violates the rights of third parties, these terms and conditions, legal regulations or other important interests of Acosbot. Acosbot considers the legitimate interests of the customer when choosing the measure.
4.2 The right of the contracting parties to terminate the contract for good cause without notice remains unaffected. Good cause shall be deemed to exist if one party to the contract grossly violates the obligations expressly regulated in this contract, and in particular if insolvency proceedings are opened over the assets of the other party to the contract or if the other party to the contract becomes insolvent.
5.1 Customer undertakes not to process or distribute any criminal content, to infringe the rights of third parties or to violate these GTC within the scope of use.
5.2 The customer is not allowed to use mechanisms, scripts, software solutions or other measures in connection with the use of Acosbot software which could disturb or excessively burden the functioning of the website.
5.3 The customer is responsible for all activities carried out using his user account. In case of customer's account abuse, if there is no violation of the existing duties of care, the customer is not liable.
6.1 The customer exempts Acosbot from all claims which third parties assert against Acosbot through illegal use of Acosbot by the customer. The customer takes over the costs of the necessary legal defense of Acosbot including all court and lawyer costs in the legal amount. This shall not apply if the customer is not responsible for the infringement. The customer is obliged to provide Acosbot immediately, truthfully and completely with all information necessary for the examination of the claims and a defense in case of a claim by third parties.
7.1 Acosbot is only liable without limitation for intent and gross negligence of its legal representatives and executives. For the fault of other vicarious agents, liability shall be limited to such damages that are typically to be expected.
7.2 Acosbot is only liable for slight negligence if a duty is violated, the observance of which is of importance for the achievement of the purpose of the contract. In case of violation of a cardinal obligation, the limitation of liability according to paragraph 1 of this liability regulation shall be applied accordingly.
7.3 Acosbot does not guarantee that the website have online availability of 100%. Server problems may occur which temporarily restrict access to the webiste. Acosbot is not liable for any damage that may occur because of unavailability.
7.4 The customer is aware that the access to his data stored with third parties as well as the data exchange with third parties is carried out via a software interface provided by third parties, on which Acosbot cannot have any influence. Disconnection of the Acosbot from this software interface or faulty data transmissions, which are due to interface problems, therefore do not represent a culpable breach of duty of Acosbot; Acosbot is therefore not liable for any resulting damages for the customer.
8.1 Acosbot is entitled to change these GTC at any time and without giving reasons. The changed conditions will be communicated to the customer immediately before the change. If the customer does not object to this change in writing within a period of two weeks after receipt of the notice of change, the change shall be deemed to have been accepted.
8.2 If the customer objects to changes to these GTC, both parties have the right to terminate this contract properly. The old conditions shall continue to apply until the termination is effective.
9.1 All declarations sent within the scope of the contractual relationship must be made in writing or by e-mail.
9.2 The parties agree to apply the laws of the Republic of Poland to all legal relations arising from this contractual relationship, to the exclusion of the UN Sales Law.
9.3 The registered office of Acosbot shall be agreed as the place of jurisdiction for all disputes arising in the course of the settlement of this contractual relationship.
10.1 In 2016, the European Commission launched an Internet platform for online dispute resolution (so-called "Dispute Resolution"). The ODR platform is intended to serve as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts.
10.2 The ODR platform will be accessible via the following link: http://ec.europa.eu/consumers/odr
10.3 Acosbot is not obliged to participate in a dispute resolution procedure before a consumer arbitration board.
The protection of your privacy is very important to us. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when You use our services and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. This privacy policy applies to the data processing by Acosbot Sp. z o.o. - Manganowa 4/18, 53-441 Wrocław, Poland and is valid for the domain acosbot.com and all subdomains.
Collection, processing and use of personal data.
You can visit our website without providing any personal information. We only store access data without personal reference, such as the browser used or the page from which you visit us. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. This data allows us to ensure comfortable and smooth use of our website and to evaluate the security and stability of our software. These data are evaluated exclusively for the improvement of our offer and do not allow any associations with your person.
Personal data is only collected if you voluntarily provide us with this information as part of your order or when creating a customer account. We use the data you provide in accordance with Art. 6 Para. 1 sentence. 1 lit. b GDPR exclusively for the fulfillment and processing of your order and processing your inquiries. After deletion of your customer account or after fulfilment of the contract, further processing of your data will be terminated and your data deleted after the expiry of the data retention periods required by tax and commercial law, unless you have given your express consent for further use of your data.
Personally identifiable information may include:
- E-Mail address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
When contacting us (e.g. by e-mail, telephone, contact form) different information can be requested, which are necessary for the completion of your request. The processing of this data is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR based on your voluntarily given consent. After complete processing of the request or processing of the contract, further data processing will be terminated and deleted after expiry of statutory retention periods.
Your personal data will not be passed on to third parties for purposes other than those listed in this privacy policy.
Your personal data may be disclosed to third parties in the following situations:
- you have given your consent to do so, in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR
- if this is necessary for the processing of contractual relationships, in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR
- a legitimate interest exists, in particular if the transfer is necessary for the assertion, exercise or defense of legal claims, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR
- if it is required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR
On our websites we use cookies to improve your experience and to enable the use of certain functions as well as for third-party services. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive after the end of the browser session (so-called "session cookies”). Other cookies remain on your computer and enable us to recognize your computer again on your next visit (so-called "persistent cookies”). Our partner companies are not allowed to collect, process or use personal data via our website’s cookies.
Cookies can be divided into the following categories depending on their purpose: technically required cookies, statistical cookies, marketing cookies and personalization cookies. In our cookie banner, you can decide which categories of cookies you want to allow. In addition, you can configure your browser so that no cookies are stored on your device or a notice always appears before a new cookie is created. However, the complete deactivation of cookies may result in you not being able to use all the functions of our website.
Strictly necessary cookies guarantee functions without which you could not use this website. This includes the security functions (login, registration), the storage of some settings - this also includes your decision regarding the use of cookies on our website. Strictly necessary cookies cannot be deactivated via the function of this page. You can generally disable cookies at any time in your browser, but this may result in you not being able to use all the functions of our website.
For the analysis of the use of our website. The processed data is anonymized and stored in such a way that purely statistical evaluations are possible, so that no conclusion can be drawn about your person. The results of this processing enable us to create statistical evaluations with which we can assess and optimize the design of our websites.
The marketing cookies are only set after your explicit consent, which you can give us with the help of the cookie banner. These are cookies that help us to evaluate and optimize our advertising activities.
Thanks to personalization cookies, your user experience can be improved by adapting the information and functions displayed on the website to you.
The data processed by cookies are stored only for the purposes mentioned in this privacy policy, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
You can revoke your consent to the use of cookies at any time. To change your cookie settings, please click here.
For the purpose of analysis, optimization and economic operation of our online offer, which is our legitimate interest within the meaning of Art. 6 Para. 1 lit. f. GDPR, content and services from third-party providers (e.g. fonts, videos) are integrated into our online offer. The third-party providers of this content perceive the IP address of the users, otherwise no content could be sent to the user's browser. Therefore, the IP address is required for the presentation of this content. Third parties may also use so-called pixel tags (invisible graphics) and cookies for statistical or marketing purposes. The processed data may contain technical information (e. g. operating system, browser version) as well as the information about visitor traffic on this website and may be combined with information about the use of our online offer as well as with information from other sources.
As a payment service provider, we use PayPal. (PayPal (Europe) S. a r. l. et Cie, S. C. A. , 22-24 Boulevard Royal, L-2449 Luxembourg)
The privacy policy of PayPal: https://www.paypal.com/webapps/mpp/ua/privacy-full
For payment processing, the acceptance of the Terms and Conditions and the data protection notices of the payment service provider (which can be called up directly from the payment service provider during the payment process) is required.
We use services provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and Ireland. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws. You can find more information on the handling of user data in the Google privacy policy: https://support.google.com/analytics/answer/6004245
We use services of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. You can find more information on the handling of user data in the Microsoft privacy policy: (https://privacy.microsoft.com/en-us/privacystatement).
We include the videos of Google's "YouTube" platform on our website. Privacy Policy of Google: www.google.com/policies/privacy/ Deactivation: www.google.com/settings/ads/
The tracking measures contained in this Privacy Policy are based on Art. 6 para. 1 sentence 1 lit. f GDPR. The continuous optimization of our website as well as the improvement of our offer and advertising measures are to be regarded as the purpose of our tracking measures and represent our legitimate interest. Numerous tracking and analysis services can store cookies on your device. This can be partially prevented by objecting to the use of cookies that are used for range measurement and advertising purposes. You can do this via the following deactivation pages: http://optout.networkadvertising.org/, http://www.aboutads.info/choices, http://www.youronlinechoices.com/uk/your-ad-choices/.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called " cookies, text files that are stored on your Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The collection and storage of data can be objected to at any time with effect for the future. You can find out more at http://tools.google.com/dlpage/gaoptout?hl=de. In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp () " and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal reference. "
For the purpose of optimizing our website and our advertising activities, we use Google Ads Conversion Tracking. If you have reached our website via a Google ad, a cookie from Google Ads is stored on your computer. The processing will only take place if you have given your consent (Art. 6 para. 1 sentence 1 lit. b GDPR). These cookies are not used for personal identification. The data is processed statistically and anonymously and enables the creation of reports that serve the evaluation of our advertising campaigns and optimisation of our advertising measures.
cookie from Microsoft Advertising is stored on your computer. The processing will only take place if you have given your consent (Art. 6 para. 1 sentence 1 lit. b GDPR). These cookies are not used for personal identification. The data is processed statistically and anonymously and enables the creation of reports that serve the evaluation of our advertising campaigns and optimization of our advertising measures.
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site (https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar).
We work together with service providers who provide the necessary technical infrastructure for services to work. We have concluded data processing agreements with our hosting service providers.
As a data processing subject (the natural person whose personal data is processed by us), you have the following rights in relation to your data. You have the right to receive information about your stored data as well as, if applicable, the right to access your personal data, correction, blocking or deletion of this data free of charge. If there is a legal obligation to store or to disclose, the deletion may be excluded. You can object to the processing of your personal data at any time. However, the objection may prevent the conclusion of a contract or lead to the termination of an ongoing contract. In addition, you have the right based on Art. 77 GDPR to a data protection supervisory authority if you believe that the processing of your personal data is unlawful.
We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. This includes the encryption of data that is transmitted between your browser and our servers.
Our service does not address anyone, that is under 13 years old. We do not knowingly collect personal data from anyone under the age of 13. If you are a parent or legal guardian and know that your child has given us personal information, please contact us. If we discover that we have collected personal information from individuals under the age of 13 without the consent of their parents or guardians, we will take steps to delete that information from our servers.
If we need to rely on consent as a legal basis for data processing and your country requires parental consent, we may require your parent's consent before we collect and use that information.
Acosbot Sp. z o.o., Manganowa 4/18, 53-441 Wrocław, Poland, KRS number: 0000860963, NIP number: 8943158813, REGON number: 387077451.
If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, or revocation of consents granted, please feel free to contact us at info@acosbot.com or via the contact form on our website.